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[[duanwestlakes]] Improving Patient Experience Through Effective Digital Healthcare Solutions By The healthcare industry is becoming dynamic due to medical progress and advancement in technology. Rising demand and an aging population are ushering in significant changes. Improving patient experience, along with engagement, has become paramount. Hospitals create a more substantial impact by delivering personalized and convenient services. They ensure a feel-good atmosphere and bring mental peace to all the stakeholders. improving patient experience Transformed Patient Experience The advancement in technology and competition in the market highlights the importance of customer experience. Applying this concept to healthcare, a service provider brings forth the value of patient experience. Particularly after the Covid-19 pandemic, transformative engagement has become vital. Hospitals and clinics streamlined their interactions for improving patient experience. While other industries focused more on customer experience to stand distinctive in the market, the healthcare industry was long focused on just better health outcomes, diagnostics, and operational standards. But after the pandemic, there has been a marked shift in delivering superior patient care experience. The paradigmatic shift focuses on patients’ concerns, expectations, perceptions, and safety. Let’s have a look at what has evolved in healthcare due to this pandemic.Read More: https://mobisoftinfotech.com/resources/blog/improving-patient-experience-through-digital-healthcare-solutions/
